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    Shipping & Returns

    Shipping

    People love Cocogo all over the world. The Cocogo Store ships to addresses in the United States, United Kingdom, Canada, Germany, Switzerland, France, Italy, Spain, Australia, New Zealand, Singapore, Belgium, Denmark, Finland, Netherlands, Sweden, Ireland, Israel, Portugal, Croatia, Estonia, Gibraltar, Hungary, Latvia, Lithuania, Luxembourg, Malaysia, Malta. Your shipping rate is based on your country and the quantity chosen. You can see the shipping rate before you make your purchase by selecting "Estimate Shipping & Taxes" from your shopping cart and entering Country, State/Province, and Zip/Postcode.

     

    Returns Policy

    You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

    If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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